Question 1

How does the mail-in baseball glove repair process work?

Accepted Answer

After placing your order online, you’ll ship your glove to me using your preferred method. Once I receive it, I complete the repair within the estimated timeframe and send it back. You’ll receive tracking updates for both the incoming and return shipments.

Question 2

Who pays for shipping during the glove repair process?

Accepted Answer

You’re responsible for shipping the glove to me but return shipping is included in your repair fee. I’ll cover the cost of sending your glove back once the repair is complete.

Question 3

What happens if my glove is lost or damaged during shipping?

Accepted Answer

I recommend using a trackable, insured shipping method — especially for high-value gloves. While I package returns securely, I’m not liable for any loss or damage during transit.

Question 4

How do I track my glove repair order?

Accepted Answer

Once your glove is received, I’ll send you a confirmation and estimated timeline. You’ll also receive tracking information when your repaired glove ships back to you.

Question 5

Can I send multiple gloves in one shipment?

Accepted Answer

Yes, you can send more than one glove in a single package. Be sure to list each glove and its requested repairs when placing your order to avoid confusion.

Palm & Heel Relace

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